Dean, I don’t do this very often but I wanted to say thanks to you and your team for what they do. Had an issue with a exhaust duct and with late notice Bill moved jobs around and got me service the next day. I was very appreciative of that!!!!! Then as you might of heard the job became an issue with an animal in it. You crew communicated with and never complained about a bad job. It was not a good job, but your crew was smiling and did there job. In closing I appreciate the flexibility  to help me with this situation and the positivity of your workers. Thanks.

“Hey Bill, I know normally all we hear is negatives. So I wanted to say the crew you had at 98 really impressed me, as you probably know its always the little things. The little things were, your guys were wrapping up and remember that I said if it was ready to run close to 1 to call, and your crew leader called me prior to  lunch time to tell me they were going to be done if I wanted to start it up. The other was as I came over to do above task one of your workers asked do you want that ladder you brought over, I said yes and they went upstairs and grabbed it and another one of your workers got the door for them and  then they loaded the ladder for me, as the old guy I really appreciate that. And I can assume most people wouldn’t of done that, or in the past most people would of said your ladder is upstairs and wouldn’t of went to get it. Also I appreciate your crews going by our new safety rules, we are in it together and will do what we can do to get through this. As I say I didn’t make the rules but I must go by them. PS I’m sure all the work is being performed and all the locker rooms I’ve been in to start up equipment have been clean so again no issues. Keep up the good work. Thanks.”

“Good morning Bill, I just wanted to let you know that I was very impressed with Mike and the crew. They were very efficient and very thorough. I’ve never seen that job go so smoothly. As I know your crew migrate from job to job, I would love to have this particular crew to do our hoods on a regular basis. Job well done! Thank you and have a great weekend! We’ll see you next time. Thanks for a great job Mike and Gerald!”

I would like to recommend Dale Stauffer and Proac Corporation for your scheduled tower cleanings and maintenance of your cooling tower systems. I have used Dale Stauffer and his team for several years to perform tower cleaning and refurbishments of all
types of mechanical equipment. They do exactly what they say they are going to do and then some. All my customers have been
thoroughly pleased by the performance of the Proac Team. Proac Corporation also provides documentation with before and after
results as well as findings and recommendations of their work.

After Dale Stauffer and Proac completed the cooling tower cleanings, the measurements on both towers were less then 100cfu or
less which tells me that their cleaning process works. If you have a need for cooling tower work, I would use Dale Stauffer and the Proac Corporation Team without hesitation!

“I have been working with Dale and Proac for approximately 13 years and believe Proac to be a top-notch company that provides the best in service as well as report documentation. I have used the documentation provided by Proac for duct cleaning and damper inspection during several Joint Commission surveys and the surveyors are always impressed with how through and concise the documentation is. Dale Stauffer is a conscientious, hard working open and honest person who is always looking out for the best interest of his customers. I find Dale to be a man of honor and a person who holds himself to the utmost highest standard. I believe if you are going to succeed in life, you need to find business partners like Dale and Proac.”

“I just met Dale due to an unexpected HVAC issue we had at our home. However, after one meeting with Dale I felt like I had known him for years! I believe Dale looked out for us with our situation, and was true to his word with the commitments he made to us before the project started. Dale followed up daily throughout the week of work, and always asked if there was anything else needed from him or the company. He called me after the project was complete to ensure our satisfaction and any potential follow-up. Dale’s a rare find in today’s business world — honest, respectful, and offering superior customer service. I highly recommend Dale and PROAC Corp.”

 

“I have had the privilege of working with Dale on several projects throughout the years and have found him to be a valuable asset to my problem-solving process. His resources are vast and his knowledge and availability to help are unmatched. Dale is excellent at customer service, follow through, follow up and has the highest integrity. It is my pleasure to recommend Dale for your future facility needs.”

Utilized the company’s service for residential use — supply duct removal and cleaning of returns, etc. due to unexpected, unhealthy mold issues found in the supply duct. Called the company and had a return call within two hours. Dale Stauffer came out and told us exactly what was needed to fix the issue. He was honest in his assessment of what needed done and kept in touch throughout the project. Jim Koontz and his team, led by Jeremy, were very professional in their work, updated me each day with the work accomplished and advised me of the planned work for the next day. I couldn’t be more satisfied with their work especially with the nature of the problem. I’d highly recommend PROAC!